Your ISIC co-branded student card ​ More1,400 schools and universities around the world have chosen to distribute to their students the student card in the format co-branded with ISIC. ​ You too benefit from the main advantages: ​ You reinforceyour international dimension : your ISIC co-branded student card reflects and accompanies your international educational strategy ​ you affirmthe name of your establishment and its “brand” with your relational network, your teachers, your colleagues and your students You benefit your students by giving thema card with high usage value to develop their mobility and student life Youoptimize processes printing, personalization and distribution of your student card You benefit fromtechnological applications RFID chips You have the option of switching to a100% digital solution ​ You get apackaged product and services offered by ISIC, the world expert in the student segment. Your teachers can also benefit from ISIC advantages and reductions, also choose the ITIC co-branded teacher card . Contact us Some examples below in France among the 190 schools and universities that have chosen to issue an ISIC co-branded card:

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What is the ISIC card? The International Student Identity Card (ISIC) is the only internationally recognized proof of student status. ISIC is a card issued in more than 130 countries, approved by UNESCO and recognized by multiple universities, student organizations, national governments and ministries of education around the world. The ISIC card is available to all students, high school students, college students or people in full-time training; it requires a minimum age of 12, with no age limit, and gives access to more than 150,000 good deals and discounts all over the world (more information on the ITIC and IYTC cards below). Why should I get an ISIC card? Wherever you go, in NIGER and all over the world, you can prove your student status and access special plans and discounts. With 150,000 benefits, and this number is increasing every day, you will be able to save money for all your expenses, whether it is for your daily needs, your leisure activities, your travels or your shopping! Where can I see the list of ISIC benefits and discounts? You can find all the good plans on www.isic-niger.com and of course on the ISIC App for Android and iOS devices once you have obtained your card. The list is constantly enriched, with new tips added every day! Adjust the search parameters to get discount information by country, city, category, card type, and discount type. Some benefits and discounts can only be used online, so we'll show you the steps you need to follow to take advantage of them. Can I easily search for ISIC discounts on my smartphone or tablet? myisic.ma and a responsive website which can therefore be consulted easily on your smartphone or tablet. Do my friends and family also enjoy ISIC benefits? Benefits and discounts of ISIC, ITIC or IYTC are reserved for the cardholder. Of course, nothing prevents you from giving gifts to your loved ones! Also remember that your friends and family may also be eligible for their own ISIC card (or ITIC or IYTC, see below). How much does the ISIC card cost? An ISIC card is available at a price of 3936 FCFA for the digital version for one year, ie 12 months from the month of issue – if you also want the plastic version, this is optional and is offered to you at 1178 FCFA. A bargain compared to what you'll save with your card! Where can I get my ISIC card? The ISIC card is available for purchase by placing an order online at www.isic-niger.com It can also be assigned to you by our partners, such as your school, your university, your bank or any other ISIC partner wishing to give you exclusive ISIC advantages in NIGER and around the world. What documents do I need to order my ISIC card? The ISIC card is available to any student enrolled in a school recognized by the local Ministry of Education. You must therefore be able to prove that you are studying full-time, ie at least 15 hours of study per week, for a minimum of 12 weeks per year. There is no upper age limit to be eligible for an ISIC card. When applying for an ISIC card online on the website www.isic-niger.com , you will be asked for the following documents: • proof of your student status, such as: school certificate, registration certificate, copy of your student card clearly indicating the name of your school/university and the current school year, letter of confirmation from the administration of your school/university • a passport size photo. Can I buy my ISIC card by paying in cash? Yes of course. When ordering online on the www.myisic.ma website, you can pay for your card either by credit card (CMI) or by choosing the CASH PLUS option which will allow you to pay directly in one of the 1500 offices. CASH PLUS throughout the Kingdom ( www.cashplus.ma/reseau/trouver-une-agence ). Once the order has been placed on the www.isic-niger.com website, when will I receive my ISIC card? After registering your order online, your card request will be processed within 48 hours (excluding weekends and public holidays). After validation, your Card will be issued digitally and you will receive an email sent to the email address provided when ordering, indicating the procedures for accessing it by downloading the ISIC App. Once you have taken this step, you will immediately be able to benefit from ISIC advantages in Morocco and all over the world! If you have also ordered a plastic card, your card will be printed within 4 to 5 days (excluding weekends and public holidays) after validation of the order, then sent by standard post to the address you have indicated (allow 7 to 10 working days). Should I renew my ISIC card? Your ISIC card is valid for 12 months from the month of issue of the card. When your card expires, you must apply for a new card via our website www.isic-niger.com . I lost my ISIC card, what should I do? ISIC, ITIC and IYTC cards are non-refundable and non-transferable. You can use your ISIC, ITIC or IYTC card on the ISIC App, using the digital card, or you will need to purchase a new card in plastic format online. How long is the ISIC card valid for? The ISIC card is valid for 12 months from the month of issue. You can see the expiry date of your ISIC on the digital card in the ISIC App or on your plastic card if applicable. The validity of co-branded cards may vary depending on the type of partner and the agreement between the parties. What is my ISIC member ID? Your personal ISIC student card is a 14-digit number that begins and ends with a letter (S123456789012X). You will find the ISIC number on the top band of your card (digital and plastic versions) and also in your order confirmation email. What if I'm not a full-time student? Don't worry, we have some brilliant alternatives for you! - If you are 30 or under at the time of application, the International Youth Travel Card (IYTC) is the card for you. - If you are a full-time teacher or professor, you can apply for the International Teacher Identity Card (ITIC). Both the IYTC and ITIC cards offer similar benefits, services and discounts as the ISIC card (see details of these cards below). What is the ITIC card? The International Teacher Identity Card (ITIC) is available to teachers or professors teaching at a school, college or university recognized by the local Department of Education. The ITIC card gives access to most of the advantages and discounts of the ISIC card. Each ITIC card is valid for 12 months from the month of the date of issue. You can order your card online at www.isic-niger.com . What documents do I need to order an ITIC card? To prove your teaching status, please provide proof of teaching or a signed and dated letter from your school/university when ordering online. You will also need a passport size photo. What is the IYTC Card? The International Youth Travel Card (IYTC) is available for people aged 30 or under. The IYTC card gives access to most of the benefits and discounts of the ISIC card. The IYTC card is a valuable tool, whether to benefit from advantages and reductions for your daily life in Morocco, but also if you travel abroad. The IYTC card is valid for 12 months from the month of issue. You must apply for the IYTC card before your 31st birthday to be eligible for the card. You can order your card online at www.isic-niger.com . What documents do I need to order an IYTC card? The IYTC card – International Youth Travel Card – is valid for people up to 30 years old. To get your IYTC, you must swear to be under 31 in your passport and will need a passport size photo. Can I offer ISIC cards to students at my school/college/university? Absolutely ! There are many ways to do this. We have a team that will be happy to talk to you about it when it suits you. Contact us at infos@isic.africa I want to become an ISIC partner, can I offer a benefit from my company? Of course, becoming an ISIC Advantage partner is simple, quick and free! The benefits for your company are clear – ISIC allows you to increase the notoriety of your company and your offer among the target student / young person and teacher without any investment, thus allowing you to generate additional sales and retain this clientele! More information on www.isic-niger.com /devenir-partenaire-reduction and contact us at infos@isic.africa We are a school/university and would like to offer your card to our students, what should we do? Thousands of universities around the world partner with ISIC to take advantage of the ISIC B2B solutions offered to academic institutions, but also to allow their students to benefit from the ISIC advantages. Our cards can be adapted to the facilities and requirements of each campus – more information on www.isic-niger.com /devenir-partenaire-academique and contact us at infos@isic.africa What is the ISIC Association? The ISIC Association is the non-profit organization responsible for ISIC, IYTC and ITIC cards worldwide. For more information about the ISIC Association, please visit the ISIC Association website www.isicassociation.org Education Services Africa (ESA), is the company responsible for the marketing of ISIC, ITIC and IYTC cards in Morocco and is a member of the ISIC Association . ​ ​

With your ISIC card, the only international student card: ​ SAVE MONEY thanks to . +150,000 discounts . in Niger and in +135 countries . for all your expenses : leisure, catering, transport, shopping, culture... ​ PROVE your student status anywhere in the world ​ GET academic support , help in your foreign language learning or job search ​ JOIN a community of 5 million students The advantages - some examples ... pour votre vie quotidienne, au NIGER : ... for your daily life in Niger: SEE THE DISCOUNTS! ... and for your trips abroad, all over the world, with our partners such as: ... France - see isic.fr ... Spain - see isic.es ... England - see myisic.co.uk SEE THE DISCOUNTS! ... and more advantages to discover here !! Are you a teacher? are you under 31? also enjoy exclusive advantages worldwide thanks to ITIC teacher cards and IYTC youth cards CHOOSE A CARD QUESTIONS ? : FAQ ACHETER UNE CARTE About ISIC Launched by a group of students in the 1950s, ISIC has today grown into a global brand offering discounts and dedicated services to students, young people and teachers. ​ We have teams all over the world to get you the best deals possible. With the ISIC card in your pocket (or the digital version on your phone), you can enjoy over 150,000 benefits, whether at home or traveling. Reductions for your current expenses, your sports activities, your trips or even to accompany you in your academic journey, the ISIC card allows you to save daily expenses and to enjoy your student life even more. For more information, visit the ISIC global website ​ ​ The only international student card recognized by UNESCO Affiliate member of the World Tourism Organization Member of the WYSE Travel Confederation

New discounts are constantly being added, stay tuned! 1/2 Défiler

Which card is right for you? ISIC (International Student Identity Card) IYTC (International Youth Travel Card) ITIC (International Teacher Identity Card) For full-time students If you are a full-time student at school, college, or university and are 12 years of age or older, you can apply for an ISIC student card. Available in plastic and digital format, the ISIC card allows students around the world to instantly prove their official student status and access more than 150,000 discounts and offers worldwide. For anyone 30 years of age or under You are not a student? Do not worry! If you are 30 or under, you are eligible for an International Youth Card (IYTC). With an IYTC card, you are always part of the global ISIC community and can enjoy thousands of benefits and discounts like the ISIC student card. For teachers and full-time professors If you are a full-time teacher or professor, you can take advantage of discounts for teachers thanks to the International Teachers' Identity Card (ITIC). The Teacher Card (ITIC) is an internationally recognized identity card that offers numerous discounts and savings around the world. BUY A CARD BUY A CARD BUY A CARD Nothing could be easier than ordering your ISIC card online! Bring a photo and proof of student (or teacher for the ITIC card), follow the steps indicated and your order is finalized in less than 5 minutes! Your card will be approved within 48 hours (excluding weekends and public holidays), immediately available on the ISIC App upon receipt of the confirmation email. If you choose to also order the plastic version, your card will be printed within 4 to 5 days (excluding weekends and public holidays) after validation of the order, then sent by standard post to the address you have indicated (allow 7 to 10 additional working days for dispatch). Whatever the chosen card, plastic or digital format, receive discounts or benefits is extremely easy! simply present your card to the partner at the time of payment if it is a shop or a restaurant for example, or follow the simple instructions on our Benefits page for each e-partner you have selected! Price of the card in digital format: 3936 FCFA optional: 1178 FCFA additional to obtain the card in plastic format Pay your card directly online, or order your card online and pay in cash at the Cash Plus branch closest to you. Validity: 1 year from the month of purchase BUY A CARD QUESTIONS ?

Become an ISIC Advantage Partner ​ If you are a restaurant, boutique, sports club, tour operator, food outlet, cultural site, service provider or any other (e-) merchant, you can join the benefits program of the 'ISIC in a few simple steps . Our goal is to give ISIC members access to the best offers, close to their home country or when traveling internationally. It's FREE, SIMPLE & EFFICIENT Choose now to be an advantage partner, and thus: increase awareness of your brand / institution among local students and the 5+ million ISIC members worldwide strengthen your image by partnering with a global brand and prestigious partners demonstrate your commitment and affinity with the target students create traffic on your site / in your establishments generate additional sales retain customers with high purchasing power in the future PRESENTATION APPLICATION FORM How to: ​ ​ 1. Determine the benefit you want to offer (% discount, upgrade, temporary free). ​ 2. provide us with the details (name & logo, description, photo) - simply complete the downloadable APPLICATION FORM by clicking on the link above, and send it back to us at infos@isic.africa ​ 3. and we take care of the rest: visibility on: - global ISIC website - local ISIC site - Global ISIC app - newsletters & social networks ​ Contact us

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Terms of Service and Privacy Policy ​ 1. Preamble ​ The name ISIC card also includes in this document the ITIC card (International Teacher Identity Card) and the IYTC card (International Youth Travel Card). These General Terms and Conditions of Use (hereinafter referred to as T&Cs) govern the terms of use of the ISIC card and the www.myisic.ma site, as well as the contractual provisions relating to the respective rights and obligations of the parties. By using the ISIC card, registering or using the www.isic-niger.com website, the User declares to have read and unreservedly accepted the current version of these T&Cs. ​ 2. Definitions ​ The terms mentioned below have the following meaning in these T&Cs: “User”: any natural person in possession of a valid ISIC card or who has applied for the issuance of an ISIC card, using the myisic.ma website “Publisher”, “Company”, “ESA”: refers to Education Services Africa, company issuing the ISIC card on Moroccan territory and publisher of the site www.myisic.ma “Site”: website developed and operated by ESA and whose URL address is as follows: www.isic-niger.com “ISIC card”: The ISIC card (International Student Identity Card) is an international student card whose status is recognized by UNESCO. This card gives its holders access to advantages and discounts in France and abroad. “Content”: reductions, images, data, databases, software, offers, texts, videos, hypertext links, logos, and all elements present on the ISIC card and the Site. 3. Presentation ​ The Site www.isic-niger.com lists all the advantages and discounts intended for ISIC cardholders. Any Internet user can browse the Site freely. However, to benefit from these reductions (promo codes, ticketing, etc.), you must first become an ISIC member and hold an ISIC card. The User will be, to become an ISIC member, invited to provide the following precise and exact information: Firstname name School (except IYTC card) Date of Birth E-mail Telephone Gender ID photo Proof of student (ISIC card) or teacher (ITIC) status He must also pay the requested amount using one of the payment solutions offered. The data provided is only used to verify and validate his profile and allow him to access all ISIC discounts. The User's bank details are not kept by the Publisher. 4. Obligation of Users ​ The allocation of an ISIC card to a bearer is individual. It is subject to verification of full-time student status during the current school year (or teacher status on the ITIC card), the provision of an identity photograph and, in the case of an ISIC card order made online, payment of the amount requested. The services provided by ISIC are made available to Users for strictly personal use. You may not distribute or use these services to sell products or services, to increase third-party website traffic, for commercial purposes (sales, promotion, advertising, etc.), or to his personal profit. When ordering an ISIC card, the User undertakes to provide exact information, in particular on his date of birth, his surname, his first name, his establishment, his photo ID and his school certificate (or teacher if applicable). Any false or inaccurate statement and/or omission may engage its civil liability and expose it to criminal penalties. In the event that the information provided by the User proves to be false or obsolete, ESA reserves the right to suspend or close his ISIC account and cancel his ISIC card, without notice or reimbursement. Under no circumstances should the user use the ISIC contents by reuse and display, nor reproduce ISIC pages on any third-party website. If the User wishes to incorporate or reproduce content from the ISIC Site on another website, he must contact ISIC by e-mail at infos@isic.a frica. If a company wishes to announce, highlight content or information of a commercial, promotional or advertising nature, it must send an e-mail to: infos@isic.africa 5. Responsibility of ESA for the content ​ ESA makes every effort to ensure that the information accessible via the Site is accurate and up-to-date. Despite the care taken in processing information, the Company declines all responsibility for errors or omissions in the information published on its site. ESA accepts no responsibility for the accuracy, content, completeness, legitimacy, reliability, operability or availability of the information or data displayed by the ISIC site. ESA accepts no responsibility for the deletion, alteration, failure to store, incorrect transmission or untimely transmission of such information or student benefit data. ESA does not accept any responsibility for damages that may result from the display of certain content that is not negotiated and set up directly for ISIC, but lists a general student offer to which the User has access with his valid ISIC card. The conditions of use are then to be checked on the website of the brand mentioned. This offer is subject to cancellation or modification without notice from the brand mentioned. ESA may receive requests from people who wish to comment, amend, modify or even delete certain functionalities or certain content or certain links referenced on the Site. ESA reserves the right to deal with these requests on a case-by-case basis. For any comments relating to the content, links or features, please contact us at infos@isic.africa . 6. Data Privacy The information requested from you is necessary to process your order and is treated confidentially. In accordance with Law No. 09-08 promulgated by Dahir 1-09-15 of February 18, 2009, relating to the protection of individuals with regard to the processing of personal data, you have the right to access and rectification of information concerning you, which you can exercise by sending an email to infos@isic.africa or by post to the following address: ESA, 3 rue Bab El Mansour, Imm C, 1st floor, BU n ° 3, Casablanca. ​ 7. Privacy Policy ​ We are committed to protecting and respecting your privacy; our privacy policy sets out how we collect, use and share information that identifies or relates to you (“personal data”). ​ 7.1. Personal data processed ​ The personal data collected and processed by ESA are as follows: surname, first name, date of birth, e-mail, telephone, gender, photo ID, school or teacher certificate (ISIC and ITIC cards). For a plastic ISIC card purchase, we also ask you to provide us with a postal address for the shipping of these orders and for billing. You can share information about our benefits on social networks (Facebook, Twitter, etc.), using the sharing buttons. We remind you that access to these social networks requires acceptance of their terms of use, regardless of our pages on said Social Networks. To find out more about the protection of your personal data when browsing these social networks, we invite you to consult their respective privacy policies. ​ 7.2. Why and how do we collect your personal data? ​ ESA processes personal information in particular for the purpose mentioned below: to personalize and send an ISIC, IYTC or ITIC membership card in digital format (and plastic if requested) to allow members to access ISIC reductions anywhere in the world. This processing has been declared to the CNDP under number DW-791/2021. These Data are collected either on the basis of your consent, or are necessary for the execution of your orders (execution of a contract). This may include information you provide when you register to use the Site, fill out a form, correspond with us, make an ISIC card purchase, use discounts or subscribe to our newsletter. We may also collect personal data about you from third parties such as educational institutions or partner banks providing the ISIC card to their students or customers. This may be combined with other information you provide to us, as described above. Each partner institution and bank of ESA is responsible for providing notice to its cardholders regarding the purposes for which it collects personal data and how such personal data is processed. ​ 7.3. To whom are your personal data transmitted? ​ Your Data is processed by ESA. They will not be transferred or made accessible to any third party, subject to any subcontractors, for exclusively technical and logistical reasons, in particular: The company GTS Alive in the Czech Republic, the purpose of which is to manage member data on behalf of the ESA Data Controller. This transfer was declared to the CNDP under number TW-394/2021 The Global ISIC Association in Denmark whose purpose of processing is to enable ISIC, IYTC and ITIC members to be recognized as members and to have access to ISIC discounts worldwide. This transfer was declared to the CNDP under number TW-203/2022 ​ 7.4. Your rights ​ You have the right to access and rectify your Data, as well as the right to request its erasure, to oppose its processing and to obtain its limitation or portability insofar as this is applies. The User has the option of completely refusing to provide us with personal information, in which case ESA may not be able to provide him with certain services, in particular the provision of the ISIC card. These rights can be exercised directly with ESA by e-mail at infos@isic.africa or by post at the postal address: ESA, Espace Porte d'Anfa, 3 rue Bab El Mansour, ESA, 3 rue Bab El Mansour, Imm C, 1st floor, BU n° 3, Casablanca. A proof of identity must be provided. In addition, you can at any time request to no longer receive our communications relating to our offers, news and events by using the hypertext link provided for this purpose in each email that we send to you. ​ 7.5. Duration of retention of personal data ​ The ISIC card is valid for a period of 12 months from the month of purchase. ESA retains the data needed to issue an ISIC card for 6 months after the expiry of the card. This data will then be automatically deleted. A user can request the deletion of his personal data during the validity of his card. This will prevent him from using his ISIC card digitally and only on direct presentation. ​ 8. Cancel an order paid by credit card You cannot be reimbursed for your card order once it has been validated, manufactured and shipped by ESA. We only reimburse orders made on the www.isic-niger.com site that do not comply with the conditions of eligibility and allocation to the cards defined in article 7 above. In this case, refunds will be made, less a penalty of 50 Moroccan dirhams, within a period of less than or equal to 30 days. The refund will be made by crediting your bank account for orders paid by credit card. ​ 9. Right of withdrawal ​ From the date of delivery of your order, you have a period of 7 days to assert your right of withdrawal, and be fully reimbursed. The costs of returning the goods remain your responsibility. However, only goods returned in perfect condition, complete and in their original (unopened) packaging can be refunded. The customer must send his request for the right of withdrawal by email to infos@isic.africa . ​ 10. Warranty ​ All products sold on www.isic-niger.com are guaranteed against manufacturing defects and material defects. The duration of this guarantee is at least one year (from the date of invoice). In the event of return of material proving to be non-defective, transport and handling costs may be invoiced to the customer. This warranty does not cover damage resulting from accidents, misuse or negligence. ​ 11. Proof of transactions paid by credit card ​ The data recorded by the CMI on the online payment platform on behalf of ESA constitutes proof of commercial transactions between you and ESA. ​ 12. Force majeure ​ ESA is only held to perform its obligations insofar as no event of force majeure comes to hinder them. ​ 13. Applicable law ​ All the clauses appearing in these general conditions of sale will be subject to Niger law. ​ ​

Terms and Conditions and Privacy Policy ​ WARNING ​ You must carefully read the following provisions because they constitute a contact establishing the general conditions of the products and services of the electronic catalog of the ESA Company. The "click" that you will execute after having completed your order form constitutes the validation of your order and will be worth irrevocable acceptance of these general conditions. Consequently, you can only order products or services if you accept the conditions set out below. 1. Preamble The following general conditions of sale govern all transactions established on the electronic catalog of ESA. Any order placed on this site implies the customer's unconditional and irrevocable acceptance of these conditions. 2. Subject This contract is a distance contract whose purpose is to define the rights and obligations of the parties in the context of the sale of ESA's products on the Internet, through the secure online payment platform of the Interbank Payment Center. The products ISIC (International Student Identity Card), ITIC (International Teacher Identity Card) and IYTC (International Youth Travel Card) represent a service and trademarks registered by the international association "ISIC Association" for which the company ESA has the rights to marketing for Morocco. 3. Definitions In the rest of the contract, each of the expressions mentioned below will be understood within the meaning of its definition, namely: "Distance contract": any contract concerning goods or services between the ESA Company and a Consumer within the framework of a system of sale or provision of services at a distance organized by the ESA Company which, for this contract, uses exclusively the Internet until the conclusion of the contract, including the conclusion of the contract itself. ·“Consumer”: any natural person who, in this contract, acts for purposes which do not fall within the scope of his professional activity. · “Order form”: document which indicates the characteristics of the Products ordered by the Consumer and which must be signed by him by “double click” to commit him. ·“Order”: act by which the Consumer undertakes to purchase Products and the ESA Company to supply them to the “Consumer”. 4. Product ESA reserves the right to withdraw an item from the catalog without notice. It cannot under any circumstances be required to compensate or cancel an order following the impossibility of using the product purchased for a reason of incompatibility with the equipment already owned by the buyer. 5. Place an order On the internet www.myisic.ma 6. Price The prices mentioned in the catalog are indicated IN FCFA including VAT, participation in processing and shipping costs included; they are valid at the time of their consultation by the customer and are those in force at the time of the order. The order form and transactions are made in FCFA. Any change in the VAT rate will automatically be reflected in the price of the products. 7.Eligibility The ISIC card is strictly reserved for the people below: All students, high school students, college students or people in full-time training can buy the ISIC card (according to the definition of the "Ministers of Education of the European UNESCO member states at their meeting in Vienna in November 1967"). According to these texts, full-time student status is defined by a minimum of 15 hours of lessons per week for 12 weeks of the year. The minimum age is 12 and there is no maximum age. Only certain benefits of the ISIC card may be restrictive depending on the age of the holder. Foreign students can buy their ISIC card in Niger. The ISIC card is valid for a period of 12 months from the month of purchase. No complaint related to the validity dates of the ISIC card can be taken into account. To obtain the ISIC card, you must send or download: proof of your student status for the current school year, which must be a document issued by the teaching body (school certificate, letter from the school principal, Headmaster, etc.), your recent photo ID. The IYTC card is strictly reserved for the people below: You must be 30 or younger to purchase the IYTC Card. On your 31st birthday, you are no longer eligible to purchase the IYTC card. The IYTC card is valid for a period of 12 months from the month of purchase. To get the IYTC card, you need to send or upload: your recent photo ID. The ITIC card is strictly reserved for the people below: The ITIC card is valid for a period of 12 months from the month of purchase. To obtain the ITIC card, you must send or download: proof of your status as a teacher, teacher for the current school year, which must be a document from the teaching organization (letter from the director, headmaster, etc.), your recent photo ID. 8. Validation When you click on the "Place order" button after the ordering process, you declare that you accept the order and all of these General Terms and Conditions of Sale fully and without reservation. The data recorded by ESA constitutes proof of all transactions made on the sites and its customers. The data recorded by the payment system constitutes proof of financial transactions. The ESA site confirms the acceptance of the order to the customer at the email address that the latter will have communicated. ESA reserves the right to cancel any order from a customer with whom there is a dispute relating to the payment of a previous order or a problem of eligibility for the cards. If you are a minor, you must be represented by your legal representative. 9.Declaration You declare that the information provided is accurate and that you meet the eligibility requirements for ISIC, IYTC and ITIC cards. For ISIC and ITIC, ESA may ask you to confirm your status if the documents provided are not sufficient and/or request confirmation from educational institutions. The original of an identity document may be requested in store. In the event of deception on your status, ESA may cancel your order with a penalty of 2500 FCFA per card and this situation may give rise to proceedings before the competent authorities. 10. Execution of the order After registration of the order, the card request will be processed within 48 hours (excluding weekends and public holidays). After validation, your Card will be issued digitally and you will receive an email sent to the email address provided when ordering indicating the terms and conditions for accessing it via the ISIC Global application. If you have also ordered a plastic card, your card will be printed within 4 to 5 days (excluding weekends and public holidays) after validation of the order, then sent by standard post to the address you have indicated (allow 7 to 10 working days). You are responsible for the data you enter on the card order form. This data entered is used directly to make your card. Any typing error, spelling error on the fields (Last name, First name, Date of birth, etc.) cannot be the responsibility of ESA and you cannot claim a new card production without paying the costs which amount to at least 50% of the sale price. In the event of unavailability of the ordered Product, the Consumer will be informed as soon as possible and will have the possibility of canceling his order. He will then have the choice of requesting reimbursement of the sums paid within thirty days of their payment at the latest. 11. Delivery The card is shipped to the delivery address you provided during the ordering process. The delivery address must be complete (name, address, entry code, floor). In the event of return of goods following an incomplete or erroneous address, the expenses of reforwarding will be invoiced to you. Any order that will be returned to us, and not claimed beyond three months from the day of receipt by our services, will be considered lost for the customer and definitively acquired by ESA. Shipping costs are included in the price. Standard shipments are made via the Moroccan post, with a delivery time of 7 (seven) to 10 (ten) working days. ESA will not be responsible in any case for the delay, loss or poor delivery of your order. 12. Method of payment To pay for your order, you choose the payment method among those offered by ESA on the payment page. Your online payments are secured by the Center Monétique Interbancaire (CMI), which offers a completely secure payment service. The Consumer guarantees the ESA Company that he has the necessary authorizations to use the method of payment chosen by him, during the validation of the order. In the event of payment by credit card, the provisions relating to the fraudulent use of the means of payment provided for in the agreements concluded between the Consumer and the issuer of the card and between the ESA Company and its banking establishment apply. This online sales service has been declared to the CNDP under number D-CE-547/2022. 13. Data Privacy The information requested from you is necessary to process your order and is treated confidentially. In accordance with Law No. 09-08 promulgated by Dahir 1-09-15 of February 18, 2009, relating to the protection of individuals with regard to the processing of personal data, you have the right to access and rectification of information concerning you, which you can exercise by sending an email to infos@isic.africa or by post to the following address: ESA, 3 rue Bab El Mansour, Imm C, 1st floor, BU n ° 3, Casablanca. 14.Privacy Policy We are committed to protecting and respecting your privacy; our privacy policy sets out how we collect, use and share information that identifies or relates to you (“personal data”). ​ 14.1. Personal data processed ​ The personal data collected and processed by ESA are as follows: surname, first name, date of birth, e-mail, telephone, gender, photo ID, education certificate, order history, when applicable. For a plastic ISIC card purchase, we also ask you to provide us with a postal address for the shipping of these orders and for billing. You can share information about our benefits on social networks (Facebook, Twitter, etc.), using the sharing buttons. We remind you that access to these social networks requires acceptance of their terms of use, regardless of our pages on said Social Networks. To find out more about the protection of your personal data when browsing these social networks, we invite you to consult their respective privacy policies. ​ 14.2. Why and how do we collect your personal data? ​ ESA processes personal information in particular for the purpose mentioned below: to personalize and send an ISIC, IYTC or ITIC membership card in digital format (and plastic if requested) to allow members to access ISIC reductions anywhere in the world. This processing has been declared to the CNDP under number DW-791/2021. These Data are collected either on the basis of your consent, or are necessary for the execution of your orders (execution of a contract). This may include information you provide when you register to use the Site, fill out a form, correspond with us, make an ISIC card purchase, use discounts or subscribe to our newsletter. We may also collect personal data about you from third parties such as educational institutions or partner banks providing the ISIC card to their students or customers. This may be combined with other information you provide to us, as described above. Each partner institution and bank of ESA is responsible for providing notice to its cardholders regarding the purposes for which it collects personal data and how such personal data is processed. ​ 14.3. To whom are your personal data transmitted? ​ Your Data is processed by ESA. They will not be transferred or made accessible to any third party, subject to any subcontractors, for exclusively technical and logistical reasons, in particular: The company GTS Alive in the Czech Republic, the purpose of which is to manage member data on behalf of the ESA Data Controller. This transfer was declared to the CNDP under number TW-394/2021 The Global ISIC Association in Denmark whose purpose of processing is to enable ISIC, IYTC and ITIC members to be recognized as members and to have access to ISIC discounts worldwide. This transfer was declared to the CNDP under number TW-203/2022 14.4. Your rights ​ You have the right to access and rectify your Data, as well as the right to request its erasure, to oppose its processing and to obtain its limitation or portability insofar as this is applies. The User has the option of completely refusing to provide us with personal information, in which case ESA may not be able to provide him with certain services, in particular the provision of the ISIC card. These rights can be exercised directly with ESA by e-mail at infos@isic.africa or by post at the postal address: ESA, Espace Porte d'Anfa, 3 rue Bab El Mansour, ESA, 3 rue Bab El Mansour, Imm C, 1st floor, BU n° 3, Casablanca. A proof of identity must be provided. In addition, you can at any time request to no longer receive our communications relating to our offers, news and events by using the hypertext link provided for this purpose in each email that we send to you. ​ 14.5. Duration of retention of personal data ​ The ISIC card is valid for a period of 12 months from the month of purchase. ESA retains the data needed to issue an ISIC card for 6 months after the expiry of the card. This data will then be automatically deleted. A user can request the deletion of his personal data during the validity of his card. This will prevent him from using his ISIC card digitally and only on direct presentation. ​ ​ 15. Cancel an order paid by credit card You cannot be reimbursed for your card order once it has been validated, manufactured and shipped by ESA. We only reimburse orders made on the www.myisic.ma site that do not comply with the conditions of eligibility and allocation to the cards defined in article 7 above. In this case, refunds will be made, minus a penalty of 50 Moroccan dirhams, within a period of less than or equal to 30 days. Reimbursement will be made by crediting your bank account for orders paid by credit card. ​ 16. Right of withdrawal ​ From the date of delivery of your order, you have a period of 7 days to exercise your right of withdrawal, and be fully reimbursed. The costs of returning the goods remain your responsibility. However, only goods returned in perfect condition, complete and in their original packaging (unopened) can be refunded. The customer must send his request for the right of withdrawal by email to infos@isic.africa . Returns of goods must be made to the following address: ESA, 3 rue Bab El Mansour, Imm C, 1st floor, BU n° 3, Casablanca. 17. Warranty All products sold on www.myisic.ma are guaranteed against manufacturing defects and material defects. The duration of this guarantee is at least one year (from the date of invoice). In the event of return of material proving to be non-defective, transport and handling costs may be invoiced to the customer. This warranty does not cover damage resulting from accidents, misuse or negligence. 18. Proof of transactions paid by credit card The data recorded by the CMI on the online payment platform on behalf of ESA constitutes proof of the commercial transactions between you and the ESA company. 19. Force majeure ESA is only held to perform its obligations insofar as no event of force majeure comes to hinder them. Applicable right All the clauses appearing in these general conditions of sale will be subject to Niger law. ​ ​